There are many things I can say about the high quality of service I provide to my home seller and home buyer clients, but probably none would be as credible as testimonials from some of my recent clients themselves.
So please take a moment to read the following testimonials. I hope they indicate my experience and integrity, as well as make it clear how much I enjoy helping people with their real estate needs...
Seller at 50 Lombard St., Toronto
Good morning Eugene,
Thanks for last evenings introduction to interesting Biff’s Bistro and delicious food where we had a special time and stimulating conversation with laughter !!! It doesn’t get any better.
I trust you have gotten away with Brady, one of your sweethearts , for a nice summers weekend. It is a special summer time with lots of sunshine & relaxation. Way to go !!!
I am also writing you to say what I should have said last evening... YES I have finally gotten the full whack at the great deal you pull off for me/us !
AND it was soo easy... well the way you did it... before going to market and all that means... telling it like it was to the other Agent before the sale !!!
not having to declutter for a few weeks... not having to keep the place spotless for the staging, picture taking , then showing & until it is sold...
no having to get out of the way when the buyers want to see the place !!! not having to worry... will they? won’t they ? and on & On.
I can’t thank you enuff Eugene for showing me how a sale is done by a pro... thank you , thank you.
It has been an experience. Whew , now I can get on with the next stage... that is talking to the lawyer... another thank you
AND, of course, introducing Brady to me !
Greg & Maryanne Traversey, 168 King St East Suite1604
The closing/move went flawlessly for us - thanks for recommending Larry and You Move Me - both were terrific ! Thanks also for the beautiful champagne ! Most of all thank you for all your superb professional advice and support over the years - you have always been the magician who made our real estate dreams come true with amazing speed and convenience and this deal has been the perfect example. Many, many ,many thanks!!!
168 King St East #1109
Now that the sale of our condo has completed I wanted to write to you to thank you for the way that you handled the whole process on our behalf. As overseas residents it was particularly important to us to have someone who we could trust to advise us and to proactively manage the sale. Based on the comparables that you and other realtors gave to us we are very happy with the price we achieved. Doing it as a private sale as quickly as you did was quite amazing.
We would have no hesitation in recommending you to anyone selling a condo in Toronto.
Brian & Sue Smith
Kurt Christensen - Kingsway Real Estate Ltd., Brokerage
I must say I am very impressed with your professionalism and attention to details. It is an extreme pleasue to work with you. After 31 years of real estate throughout Ontario and mostly in Scarborough where I was a City Councillor I have not met a better realtor than you. You are A-OK.
Dave & Ralph 40 Homewood Ave
Thanks for checking in.
By the way - I want you to know that we feel you have been more than professional through this. I know we are friends but we feel it important to let you know we appreciate your level of professionalism that you have maintained through this especially when things got difficult. It has been a pleasure having you as our agent and being involved at every turn in a way that is very much recognized as top notch.
Others have branding that says they rise to the top - but that is simply not true - However you have proven to us who does Rise To the Top of the Professional Ladder and it was very much shown and very much appreciated.
Thank You So Much For Everything
Annette Sanger 33 Lombard St 4302 Toronto
We just sold our downtown condo with Eugene and can hardly believe how smooth and pleasant the process was - in this case Eugene was representing both us and the purchasers. We feel that the outcome was totally fair to both parties, business was conducted most professionally, and overall it was a win-win situation with everyone ending up happy.
Thank you again, Eugene. You have superb intuition, are absolutely trustworthy and, even more, are a real friend to us. In sum, you are the best!
I strongly recommend using Eugene's excellent service. He is professional, responsive, knowledgeable and patient. He helped me navigate the process of buying a condo in St Lawrence Market where he knows the pros and cons of every single building. I never felt rushed or pressured to make a decision. All in all, a great experience.
We have bought and sold with Eugene for a few years now and have always been impressed with the results. Eugene is very knowledgeable and personable, and a pleasure to work with. He advised us on numerous areas of our purchases and sales with exceptional results. I would recommend Eugene to anyone looking for a stellar agent that will get you results.
Qaid Silk 740 Crawford St, & 63 St Clair Ave west 902
Thanks to a strong recommendation from a friend, we met Eugene and chose him to help us both buy a condo and sell our house. His patient guidance and solid knowledge about the city helped us immensely in educating ourselves about the condo market.
Through that learning, we developed a better understanding of our preferences and priorities. We found Eugene to be an excellent and seasoned sherpa, guiding us across what was for us an unknown terrain. Over time, we learnt that we could trust him, and when the crunch came we readily took his advice. The results greatly surpassed our expectations, financially as well as in excitement about the condo we purchased.
Whilst working with him, we have come to value his integrity and careful attention to our needs. Eugene is a consummate professional. We have absolutely no hesitation in recommending him as an agent.
Ann Marie Carrol
I have known Eugene for 15 years and he has helped me and other members of my family buy, sell and lease several properties. He is extremely competent and knowledgeable and a true pleasure to work with. I have recommended him to others without hesitation and do so again now. It is an understatement to say that Eugene goes above and beyond – I’d say he is not just my agent, but I also consider him a good friend.
Quinn Askland Toronto Ontario
Within 30 seconds of meeting Eugene we felt confident we were with the right person. Prior to meeting Eugene, I found some aspects of selling our house to be stressful but I feel sure a great amount of this stress was taken away and made simple and sweet. We are very grateful.
Celia Cain 135 George St Toronto
Eugene is an extraordinary agent! 14 years ago, I flew in from abroad on a 5 day trip. Not only did Eugene find me the right condo in the perfect location the first day of showing, he gave me options, information, and all the time I needed to learn what I actually wanted and where I wanted to live so I could be confident buying my first home. We loved it so much we stayed until the suburbs were absolutely required. He helped us remember our priorities and exclude certain areas, and after we narrowed down our search to an area outside his expertise, he recommended a colleague who found us a beautiful home.
Then, Eugene sold our condo for the full asking price the first day it was on the market, saving us much expense and worry. I've recommended him to all my Toronto house-hunting friends and will continue to do so.
Eugene is a wealth of knowledge and understands how to truly look after his clients in a no pressure and caring manner. You couldn't be in better hands.
James Kippen, Fulton Ave and Lombard St
We have known and worked with Eugene for almost 20 years, and he has always maintained the highest professional standards in all his dealings with us. He isn't the kind of person who tells you just what you want to hear, but rather he respectfully offers his expertise, insights, and his uncanny intuitions so that you always know where precisely you stand and what to expect in relation to the market. His patience is extraordinary: the first time we worked with him it took us well over 2 years to find exactly what we wanted. Nowhere in that process did we feel the slightest pressure to settle for something less than ideal.
We haven't hesitated to recommend him to many of our friends, all of whom have had exceptional experiences working with him. We wouldn't have done that unless we trusted Eugene entirely. Simply put, he's truly the kind of person you want on your team.
Tood Kilpatrick 90 Broadview Ave & 33 Lombard St 4503
We have worked with Eugene on a number of real estate transactions over the last 10 years and have always 're-hired' him. He knows the Toronto market really well and has helped us get the right price or the right property. He provides great advice in terms of pros and cons in a very professional manner.
Eugene was recommended by a friend after I started thinking of downsizing. He was thoughtful and considerate and helped me understand my various choices without any pressure whatsoever,. For the sale of my own home he arranged a beautiful brochure with photos and floor plans. He helped me set the right target price and even suggested very minor furniture rearrangements to help listing agents and buyers better appreciate the appeal of the house.We sold quickly and exactly within the range he had predicted.
As we began to visit listings, his comments and suggestions reflected his professional approach and how much he had noticed about how I personally reacted to various spaces and layouts. He absolutely understood what kind of space, and even what neighbourhood would work for me.
I could not recommend anyone more highly.
Eugene is an experienced, very knowledgeable, pleasant realtor. Our home sold for asking a mere 5 days after being listed and we got what we asked for. I would definitely recommend him to my friends and family.
The Toronto market can be a challenge to navigate whether one is a first time buyer/seller or an experienced buyer/seller. I've had the pleasure of working with Eugene Palermo to help with the first sale of our condo over a decade ago. Over the years, he's worked with us on the purchase and sale of our primary residences.
As one can imagine, the sale of a primary residence can be an emotional one. Eugene ensures the experience from listing to close is a positive experience and this needs no embellishment. Buying or selling a home is an experience that requires trust. Though I am in my 'forever' home outside of Toronto, I would trust Eugene to once again work with me should my 'forever' home concept change.
Christopher Ciavarella. 168 King St East
When I first spoke to Eugene to lease my condo he was in another country and would be there for some time. I was skeptical about the service and attention to details that I would receive if I gave him the listing.
I can truly say the service I received was exceptionally professional. From our initial conversation to the marketing of my suite was outstanding! Eugene always kept me informed, returned my calls promptly and provided timely market feedback about my suite.
I would without hesitation recommend Eugene Palermo as the real estate profession to exceed your expectations!
Nancy Campbell and Eamon Hoey Merton Street Toronto and Lombard St
Nancy and I selected Eugene Palermo as our agent to sell our mid-town townhouse. We listed our property with Eugene after interviewing four agents. We chose Eugene because he had a strong well articulated marketing plan designed to sell our property.We liked his calm approach. At the end of the day it was his extensive network of high end agents with clients who would be interested in our property that was underpinning of his approach.At each stage of the sales process Eugene kept us well informed of the feedback he was receiving from the viewings. Best of all he did not insist on an open house, except for agents.
Our faith in his professional abilities were confirmed when within a week he brought in three excellent offers.It was his research of recent sales and his strategic pricing that resulted in offers that were 20 to 25% over asking. He also prepared a very professional features list brochure with polished professional photographs. We were delighted with Eugene's efforts on our behalf.
Steve McGuinness and Gary Guthrie 168 King St E
We selected Eugene Palermo as an agent in connection with the sale of our downtown condo property. We decided to list with him after interviewing three agents. We chose Eugene because he set out the strongest marketing plan to capitalize on the uniqueness of our unit, well balanced between a traditional "high touch" sales approach, while also capitalizing on the web and social media. Our faith in his professional abilities were completely confirmed at each stage of the sales process.
First, Eugene led us through extensive recent sale "market comparables" research to strategically set our list price point. Second, he provided us with a lead to a styling consultant, who assisted us in preparing the suite so it would show its best. Next, Eugene prepared a website "coming soon" teaser and a very professional features list brochure with plenty of polished professional photographs. As soon as the listing launched we generated immediate agent showing appointment traffic through our unit, that was sustained over 4 days.
This activity resulted in 5 Offers and our acceptance of a final Offer that was 115% of our list price, setting a new per square foot market high water mark for the building. We were delighted with the result!
Colin & Miyuki Hazelwood Ave Toronto
10 years ago, in mid-April of 2005, we met to talk about a house purchase.
And within a month, you helped us find our house on Hazelwood Ave.
We are immensely and forever grateful.
We love our street. We love our community. We love that we are within a few minutes’ walk of a subway station. We love the daycare and school that has played an fundamental role in our daughters’ lives and upbringing. And we love our house.
And when we look around at the insanity that is going on with prices (since then and especially within the last couple years), we know with absolute certainty that without your guidance, your counsel and your support, we would not be here. And therefore, we would not be happy as we are.
You have played an instrumental role in our lives and for that we will always be grateful.
Miyuki and I were talking about you last night. Wondering what you are doing. And hoping you and Bill are well. And just wanted to share this note with you.
With deep appreciation and respect.
Colin & Miyuki Hazelwood Ave Toronto
Eamon Hoey & Nancy Campbell - Merton St Sale and Lombard St Purchase
It was with great delight that Nancy and I saw your picture amongst the Chestnut Park Chairman’s Award 2014. Congrats! It is a mark of success to be recognized for one’s accomplishments. It is a terrific achievement. From our own experience, we can vouch that you delivered more than we expected.
Bill Fulghum -73 Berkeley St, 168 King Street East PH03, 168 King St E 1404, 33 Lombard St 2902, 120 Homewood Ave 3902, 63 Ferrier Ave, 33 Lombard St 1404 and 39 Jarvis 711.
Joanne Cull - Seller 17 Ingham Avenue - Riverdale
Before time takes me away, I just want to say "thank you" for all your help in selling 17 Ingham Ave. It went quite a bit smoother than I expected ....and much quicker. It is nice to have that part behind us. Thank you again, you have the personality for your job....much credit to you as I could never do it.
Thanks again. If I know of anyone moving, I will definitely put in a great word for you.
Cheryl Ann Phillips, Sales Representative, Real Estate Homeward, Brokerage.
Eugene - I Just want to say there are good agents and not so good agents, and there are awesome agents, and your are awesome!
I wanted to thank you again for making the sale of 62 Empire Ave Professional and a pleasure. After 24 years of selling real estate, I still learn from the best.
Cheryl Ann Phillips, Sales Representative, Real Estate Homeward, Brokerage.
Laura and John McClelland
Eugene Palermo acted as our agent both in selling our previous residence and in purchasing our new home. He had been highly recommended to us by neighbours and we found him to be both intelligent and very personable.
During the selling process he was patiently attentive to our concerns and expectations, displayed a sensitive grasp of evolving market conditions, and assisted us in every possible way during what turned out to be protracted negotiations.
He showed the same energy and patience in helping us find and buy our current property and we recommend him unreservedly to anyone who needs the services of a real estate agent.
Sharon & Lorraine
"Hi Eugene, Just thought we'd say "thank you" and tell you how much we appreciate all the support and guidance you have given us, especially this week. Though you were on vacation, you made yourself available constantly. Your kindness, patience and warmth carried us through some stressful time; we've learned a lot these past few days, and know that we'll be even better prepared the next time around, with you beside us. Thanks! You're quite wonderful at what you do, and a treasured friend."
“Eugene is wonderful to work with...he listens, he is knowledgeable, direct and reliable. When we are next in need of the services of a real estate professional we will go to Eugene .”
“Eugene is one of those rare professionals who would be a successful agent in any field. It just so happens that his area of expertise is real estate. He will represent your interests with the utmost diligence.”
Dave Samborski - Chestnut Park Real Estate - Port Carling office
“Eugene provides excellent service to all clients and place their interests above his own, he understands the importance of following up after the sale as that is when the real work begins”
“I have known Eugene Palermo for several years and I highly recommend his services. Eugene is a very diligent hard working individual who is always attuned to his clients needs.”
“I worked with Eugene in selling my condo on King Street. Eugene is a consummate professional and all my dealings with him have been very positive. He worked with me under tight deadlines to accomplish my objectives and was very fair and completed all requests in a timely manner. I would highly recommend Eugene as an agent. A terrific person both personally and professionally!"
“I would highly recommend Eugene as a realtor. He is a consummate professional, knowledgeable about the housing market in Toronto and armed with a dynamic and warm personality. I used his services in early 2011 to help me buy and sell a home.
During the process, I found Eugene acted more as a trusted partner than a sales person. He does not use high-pressure tactics to get you to buy/sell. His approach is adaptable and he works to your style. His number one priority is to help you find the home that you want and deserve.
Buying a home can be overwhelming and when you’re too caught up in paint colours and granite countertops, Eugene gently guides you to look at the condition of the furnace and whether the ceilings are cracking. He knows the questions to ask and what to look for when checking out potential properties. Never once did I feel he was not committed to helping me find a house.
I enjoyed working with Eugene immensely and did indeed find my perfect home! I would use Eugene again should the occasion arise and would recommend him to anyone looking for a Toronto-area home.”
“Eugene provided amazing service in a complicated transaction involving three homes at the same time for 3 clients. Eugene possesses the experience I was looking for in a specific downtown location and was very efficient and work-smart. I have no reservations at all recommending his services due to his experience and personable nature.”
“Eugene was a terrific agent to work with on the sale of my downtown condo. He is very knowledgeable about the market, positive in his ideas and suggestions and always supportive during a process that is full of challenges. I highly recommend Eugene!”
“My husband and I enjoyed working with Eugene as our real estate agent. He was an honest and dedicated representative and helped us find a home we love for a reasonable price!”
“Eugene is a pleasure to work with. He is a true expert in Real Estate and offers excellent advise, without being pushy or obtrusive. Eugene is the only agent I would work with in selling or buying property.”
“Eugene is extremely professional & knowledgeable...always punctual..works extremely hard with alot of integrigity & enthusiasm..I totally enjoyed working with Eugene!!”
"Eugene is a highly motivated, experienced, and knowledgable professional, who exhibits honesty and integrity in his all business dealings. He is very personable, and strives to ensure that his clients are completely satisfied!”
Robin and Christopher Ward
“We've used Eugene twice in the past four years; each transaction was flawless, and he is a pleasure to spend time with."
"First impressions count as does experience. Eugene Palermo proved to be a sound choice when it came to both selling and buying. Not only did he get me top dollar for my listing at Spire, he also provided excellent service with informative marketing data and valuable home staging advice. He even personally helped re-arrange my furniture!
On the buying front, expect Eugene to ask the smart questions expected only from savvy, seasoned realtors. Personable and professional, insightful and resourceful -- expect the best from Eugene Palermo.
Kathy and Larry Johnson
"Thanks to your experience and your in-depth knowledge of the downtown Toronto condo market, we were able to sell our old home in far less time than we had anticipated and find a new home that suited our needs perfectly. You gave us information, confidence, and comfort in equal measure. Your high ethical standards and wise counsel enabled us to realize our goals in a volatile market."
"Eugene, wow, you relaly made this an amazing experience. Your experience and knowledge gave us the confidence to make the right decision. Your integrity above all needs to be congratulated."
“Starting over isn’t easy and change can be hard to adjust to. Your continued advice and thoughtfulness helped to lessen the stress, and allowed me to see things clearly. You were willing to let me decide what was best for me.”
“Initially the decision to sell was difficult. Your low-pressure guidance and support was instrumental. I appreciated your candor and honesty, and you diligent research to help me find a new home.”
Paul Yee & Mohamed Khaki
“We unequivocally recommend Eugene Palermo. Eugene helped us find the ‘house of our dreams’ not once, but twice!”
“I really appreciate that I didn’t once feel any pressure. It made the process of finding my first home stress-free.”
Wendy Dempsey & Phyllis McCurdy
“If your mission is to help people realize their dreams and achieve their goals, then you are in the right business.”
Craig Chase & Steve Spera
“The prospect of looking for a new home in this market was daunting. We didn’t know what our money would buy, and it was clear that we would be relying on the knowledge and experience of our agent to guide us. Nothing demonstrates your experience better than the fact that purchasing this property was the direct result of your network of clients and contacts.”
Mireille & David Elsley - Broker/Owner & Assoc. Broker, Re/Max Ultimate Realty, Inc.
“Sales achievement at your level certainly merits congratulations. The fact that you are included in the IMS year-end report means that you are one of the 1,268 agents who sold 12 or more MLS listings in 1998. It also means you are among the 7% who accounted for almost 40% of all TRE MLS sales. This is impressive to say the least!”
Eugene, It has been a pleasure working with you! Everyone should be as patient and consistant as you are and I hope to do a deal again with you in the not too distant future.
Ken McLachlan, President, Re/Max Hallmark Realty, Ltd.
“I am particularly honored to be associated with you for your commitment to our communities and neighborhoods and your willingness to contribute by example. I believe a leader is defined as someone who is willing to contribute to others without any sense of expectations. You have shown yourself as a true leader in our company and industry.”
My colleagues witness my performance in a variety of circumstances, so I am honored when they let me know I’ve done a good job.
I use a referral system to generate business. This way, I don’t have to take time away from serving you to market myself. Your satisfaction is my first priority, and your positive feedback is my greatest accomplishment.